At Tea Tours, we are committed to safeguarding the privacy and personal data of our users. This Privacy Policy explains how we collect, use, and protect your information in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, and other contact details provided by you when filling out forms or contacting us.
- Usage Data: Information about how you use our website, including IP addresses, browser types, and pages visited, collected through cookies and similar technologies.
- Other Data: Any additional information you choose to provide, such as survey responses or feedback.
2. How We Use Your Information
We use your data for the following purposes:
- To provide and improve our services.
- To respond to your enquiries and provide customer support.
- To personalise your experience on our website.
- To send you relevant updates, promotional materials, or service information (with your consent).
- To comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third parties only in the following cases:
- With service providers who assist in website hosting, analytics, or communication.
- To comply with legal requirements, such as court orders or regulatory obligations.
- To protect our rights, property, or the safety of our users.
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
5. Your Rights
Under UK data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request corrections to your data if it is inaccurate or incomplete.
- Request the deletion of your data, subject to legal or contractual obligations.
- Withdraw consent to processing, where consent is the legal basis.
- Complain to the Information Commissioner’s Office (ICO) if you believe your rights have been violated.
6. Cookies and Tracking
Our website uses cookies to enhance user experience and gather information about site usage. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no system can guarantee complete security.
8. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices of these third parties, and we encourage you to read their privacy policies.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements. Please review this page periodically for updates.
10. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact at.